FAQ

Frequently Asked Questions (FAQ)

Welcome to the Eliza Singer FAQ section – your go-to guide for all things creative and custom! If you don't find the answers you're looking for, feel free to reach out. We're always here to help.

1. Are your products ready-made, or are they made to order? All of our products are made to order, ensuring that each piece receives the attention and care it deserves. This process allows us to create unique and personalized items just for you.

2. Who is the designer behind Eliza Singer? I'm Eliza Singer, the creative force behind every design. If you have a specific design in mind that you don't see available in your desired item, don't hesitate to contact us. I'm always thrilled to bring your vision to life!

3. Can I request special orders or customization? Absolutely! We love adding a personal touch. Special orders and customizations can be arranged upon request. Reach out to us, and let's create something truly special together.

4. What's the fastest way to get in touch with you for questions or assistance? For the speediest response, we recommend reaching out via Instagram. Drop us a message, share your thoughts, or just say hello! Alternatively, you can use the contact form on our website. We're here to make your experience delightful, so don't hesitate to reach out.

5. How can I stay updated on new designs and promotions? Stay in the loop by following us on Instagram and signing up for our newsletter. We frequently share sneak peeks, exclusive offers, and behind-the-scenes glimpses. Join our creative community, and let the inspiration flow!

6. What payment methods do you accept? We accept various payment methods, including major credit cards and secure online payment gateways. Rest assured, your transactions are protected.

7. Do you ship internationally? Yes, we do! We're thrilled to share the creativity worldwide. For international shipping details, please check our shipping information or contact us for personalized assistance.

8. What is your return and exchange policy? We want you to love your Eliza Singer creation. Please review our detailed return and exchange policy for information on how to make your experience as smooth and enjoyable as possible.

Thank you for choosing Eliza Singer for your unique, handcrafted treasures! Feel free to connect with us for anything you need – we're here to make your creative dreams come true.